FxPro cTrader

What commission will I be charged for trading on FxPro cTrader?

FxPro cTrader clients are charged a commission fee of 45USD for every 1 million USD traded upon opening a position, and 45USD upon closing the position.

What spreads do you offer on cTrader?

The spreads we offer on the FxPro cTrader vary according to the prevailing market conditions and the liquidity available for the instrument being traded. Since there is no mark-up on cTrader, clients receive spreads from the interbank network that may be as low as 0.2 pips.

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You can view the average spreads for each pair here.

How do I log into cTrader?

cTrader users are asked to provide their login credentials and password in the login box that appears before the platform loads. Your cTrader terminal will automatically log you in whenever you open it if you set it to ‘Remember these details’.

Your cTrader credentials are sent to you via email once the creation of your account has been confirmed. They can be also accessed via FxPro Direct (direct.fxpro.com if you are under CySEC, or direct.fxpro.co.uk if you are under FCA). To view them, you must log in to your FxPro Direct, click on ‘My Profile’ from the list on the left-hand side, and then click on the ‘Platform Credentials’ tab on the ‘My Profile’ page.

How do I create a new order in cTrader?

There are many ways to create a new order in cTrader.

You may click on ‘cTrader’ on the main menu and select ‘New Order’. A new window will appear which will allow you to create a new market order, limit order or stop order, to select the instrument you wish to trade and to set stop-loss and take-profit levels.

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Alternatively, you can press F9 to bring up the ‘Create Order’ window, or click on the icon in the quick links menu on the top right-hand side of the platform.

You can also place an order by clicking ‘Buy’ or ‘Sell’ from either the ‘Market Watch’ window on the left-hand side of the platform, or the ‘Chart Preferences Menu’ at the top of the chart being monitored.

How do I place a pending order in cTrader?

You can place a pending order via the ‘Create Order’ window [See How do I create a new order in cTrader?]. On the ‘Create Order’ box, select ‘Limit Order’ or ‘Stop Order’ and choose your symbol, limit price, volume and expiry date and time, set stop-loss and take-profit levels and click ‘Sell’ or ‘Buy’.

How do I modify or delete a pending order in cTrader?

Should the need arise for you to modify or delete a pending order that you have placed, click on the ‘Orders’ tab in the ‘Trade Watch’ window. This will bring up all your pending orders. Right-click on the order you wish to modify or delete, to be given the option to either modify or cancel the order. If you click on ‘Modify’, a new window will appear that will allow you to change the parameters of your pending order. If you click on ‘Cancel’, your order will be automatically removed from the list.

How do I close a position in cTrader?

To close a position, click on the ‘Close’ button in the ‘Trade Watch’ window at the bottom of the cTrader screen. From the ‘Trade Watch’ window you can choose to close a single order or close all open positions by clicking ‘Close All’.

What is the margin call procedure for cTrader?

Margin level (%) is calculated as follows: Equity / Margin X 100.

FxPro provides traders with Negative Balance Protection to ensure that clients cannot lose more than their overall investment.

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Once the margin level of your account drops below 40%, we have the discretionary right to begin closing current open positions, partially or fully, starting from the one requiring the most margin. If the margin level of your account drops below 30%, all necessary open positions will be automatically closed, partially or fully, at the current market price, according to our Client agreement and Terms and Conditions.

For more information about cTrader Smart Stop Out logic please click here

Where can I find my account balance and trade history in cTrader?

Your account balance and trade history can be found in the ‘Trade Watch’ window at the bottom of your cTrader screen.
‘Positions’ tab: displays your current balance, equity, margin, free margin, margin level and unrealised profit and loss.

‘History’ tab: displays your complete order history.

Can I export my trade history from cTrader?

Yes, you can export your trade history from the ‘Trade Watch’ window. Open the ‘History’ tab, right-click anywhere within the list of previous orders, and select ‘Create Statement’ to create a trade history report as an HTML document, or select ‘Export to Excel’ to create a trade history report as an Excel file.

Why has my cTrader order been rejected?

Your cTrader order may be rejected if you do not have sufficient margin in your account to cover the position that you are trying to open.

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